Yes, our adhesive tubes and all outer packaging are fully recyclable.

Our lashes are made from premium synthetic fibers designed to mimic the look and feel of real mink, without any animal products.

Absolutely. We never test on animals, and our suppliers follow the same standard.

Yes, all our lashes and adhesives are 100% vegan.

Yes, but it’s best to apply mascara to your natural lashes before applying falsies, not after.

No, water will loosen the adhesive and ruin the shape of your lashes.

It’s not recommended. Sleeping in them can damage both the false and your natural lashes.

Remove leftover glue with tweezers or fingers, then gently clean with micellar water. Store them in their original case to maintain their shape.

Gently lift the outer corner and peel off slowly. Use a cotton pad with oil-free makeup remover or our Lash Shampoo to loosen any adhesive if needed.

Yes, our lashes are reusable. With proper care, you can expect up to 20 wears depending on the style and how gently they’re handled.

You can wear them all day or night, but it’s best to remove them and pop them back into the original packaging before sleeping to keep them in top condition.

Always apply the Strip Lashes or Pre-Glued Strip Lashes to your skin, as close to your natural lash line as possible, not directly onto your lashes.

Our Cluster Lashes & Pre-Glued Cluster Lashes can be applied to the skin or underneath your lashes for a seamless look. For the non pre-glued Cluster Lashes, simply use our Bond & Seal for easy, secure application.

Measure the lash against your eyelid and trim from the outer corner if needed. Always cut small sections to avoid shortening too much.

Yes, our products are safe to use, but we always recommend checking ingredient lists or consulting your doctor if you have any concerns.

Remove the lashes immediately and rinse your eyes gently with water. If irritation continues, discontinue use and consult a healthcare professional.

Yes, our lashes and adhesive are formulated to be gentle. However, we recommend a patch test first if you have very sensitive eyes.

Apply a small amount of lash adhesive behind your ear or on your inner arm. Wait 24 hours to check for any irritation before using it near your eyes.

For hygiene reasons, we can’t accept returns on used lashes. However, if your order arrives damaged or incorrect, contact us within 14 days for a replacement or refund. You can read our full returns policy here.

Once your order is shipped, you’ll receive a tracking link via email to follow its progress.

Yes, next-day delivery is available for UK orders placed before 4.30pm, Monday to Friday.

We ship from the UK and currently only deliver to the UK. We use Royal Mail for all shipments and you can read more information on our delivery here.

We accept all major debit and credit cards, PayPal, Apple Pay, and other secure payment options at checkout.

Simply add 20 or more lashes to your cart, mix and match from any of our Cluster, Pre-Glued Cluster, Strip, or Pre-Glued Strip styles and your MUA discount will apply automatically at checkout.

Everyone’s welcome to enjoy our MUA discount, no certificates needed. We just ask that you’re respectful with the offer and keep it within the beauty community. Be cool about it, and we’ve got you covered.